With over a decade of experience and a nationwide network of over 1000 highly skilled engineering resources, IHDServices provides a cost-effective alternative to traditional manufacturer’s maintenance. We offer the highest quality service for break/fix technical support and maintenance customized specifically to your organization’s needs.
Key Features:
- 30-50% lower cost than manufacturer
- Multi-vendor and platform support
- Certified engineers are on-site
- OEM parts availability and spares on-site
- EOL/EOSL availability
- Software updates O/S & patches
- SLAs fully customized to your specifications
- Responsive global 7 x 24 coverage
- Contract administration, aggregation and consolidation
- Asset tracking, reporting, and analytics
- Concierge-level customer service